Say You're Sorry

Recently, Ken asked the staff to read The One Minute Apology by Ken Blanchard and Margret McBride. This quick read reminds the reader what most persons were first taught by their parents - "say your sorry and really mean it." However, this bit of wisdom is too often absent in the workplace and thus relationships are strained. Careful attention not only to words of apology, but also to actions that suppport it can be a powerful dynamic among co-workers. Also noted is how incorporating heartfelt apology into our life can be redeeming of our soul. This is a little book with a big message.